Last Updated: 1/2/2025
Welcome to The Cooling Services! By accessing and using our website (https://thecoolingservices.com/) and services, you agree to the following terms and conditions. Please read them carefully before using our services.
Acceptance of Terms
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
Services Provided
The Cooling Services offers the following services:
- Air Conditioning Services: Installation, repair, and maintenance of air conditioning systems.
- House Shifting Services: Packing, transportation, and relocation assistance.
All services are subject to availability and may require prior booking.
Booking and Payment
- To book a service, you must provide accurate contact and service details.
- Payment must be made as per the agreed terms, either before or after service completion.
- We accept payments through cash, bank transfers, or any other accepted payment methods specified on our website.
- In case of cancellation, refunds (if applicable) will be processed according to our refund policy.
Service Limitations
- We are not responsible for delays or disruptions caused by factors beyond our control, such as weather conditions, third-party service failures, or unforeseen circumstances.
- We reserve the right to refuse service if we believe the request is unreasonable, unsafe, or violates our policies.
Customer Responsibilities
- Customers must ensure the site is accessible and safe for our service team.
- For house shifting, all valuable or fragile items should be disclosed in advance to ensure proper handling.
- Any misinformation provided by the customer may lead to additional charges or service cancellation.
Warranty and Liability
- We strive to provide high-quality services, but we do not guarantee that our services will be error-free or uninterrupted.
- Any service-related warranty will be explicitly stated in the service agreement.
- We are not liable for damages caused by misuse, third-party negligence, or pre-existing issues with air conditioning systems or household items.
7. Cancellations and Refunds
- Cancellation requests must be made at least [24 hours] before the scheduled service.
- Refunds (if applicable) will be processed based on the nature of the cancellation and company policy.
8. Privacy Policy
Our use of customer data is governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.
9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website, and continued use of our services implies acceptance of the changes.
10. Governing Law
These Terms and Conditions are governed by the laws of Saudi Arabia. Any disputes shall be resolved through legal proceedings in the appropriate jurisdiction.
11. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please Contact Us.